Get in Touch

We're here to answer your questions and discuss how we can support your financial goals.

Our Office

Astra Shadow Financial Guidance

42 Whiteladies Road
Clifton
Bristol BS8 2NH
United Kingdom

Email

For general inquiries:
[email protected]

For existing clients:
[email protected]

Office Hours

Monday - Friday: 9:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed

We typically respond to emails within one business day.

Book a Free Consultation

Not sure where to start? Send us an email describing your situation briefly, and we'll schedule a complimentary 20-minute consultation to discuss which of our services might be most helpful for you.

Finding Us

Office location

By Public Transport

Our office is a short walk from Clifton Down train station (approximately 8 minutes). From Bristol Temple Meads, take a train toward Severn Beach and alight at Clifton Down.

Several bus routes stop nearby on Whiteladies Road, including the 1, 2, and 20 services from Bristol city centre.

By Car

Limited street parking is available on surrounding roads. We recommend the Clifton Down Shopping Centre car park (5-minute walk) or the NCP on Trenchard Street for longer stays.

Accessibility

Our office is on the ground floor with step-free access. If you have specific accessibility requirements, please mention this when you contact us so we can ensure your visit is comfortable.

About Our Practice

Who We Serve

We work with individuals and families throughout the United Kingdom who want to improve their financial literacy, manage debt, build savings, or gain clarity about their money. While our office is in Bristol, we serve clients nationwide through video consultations.

Our Approach

We believe financial guidance should be accessible, judgment-free, and practical. Whether you're just starting to think about your finances or looking to optimize existing strategies, we tailor our approach to your specific situation and goals.

What We Don't Do

We don't provide regulated investment advice or sell financial products. If you need help with pensions, investments, mortgages, or insurance, we're happy to refer you to qualified professionals we trust. Our focus is on financial fundamentals and money management.

Confidentiality

All conversations about your financial situation are completely confidential. We take your privacy seriously and never share your information without your explicit consent.

Before You Contact Us

Just a brief description of what you're hoping to achieve or what financial challenges you're facing. There's no need to share detailed financial information in your first email—we'll discuss specifics during our initial conversation. Also mention your preferred times for a call if you have scheduling constraints.

We aim to respond to all inquiries within one business day, usually sooner. If you haven't heard from us within 24 hours, please check your spam folder or send a follow-up email.

Yes, completely. The initial consultation is an opportunity for both of us to determine if we're a good fit. You can ask questions about our approach, and we'll discuss which services might be most helpful for your situation. There's absolutely no obligation to proceed.

We work by appointment only to ensure we can give each client our full attention. However, if you're in the area and want to drop off documents or have a very quick question, you're welcome to stop by during office hours. For substantive conversations, please schedule an appointment.

We have limited availability on Saturday mornings. For clients who work traditional hours and cannot meet during the week, we occasionally offer early evening appointments (up to 6:00 PM) on Tuesdays and Thursdays. Let us know your constraints when you contact us.

Most of our clients work with us via video consultation, which is just as effective as meeting in person. We serve clients throughout England, Scotland, Wales, and Northern Ireland. As long as you have a reliable internet connection, we can work together regardless of your location.

What Happens Next

1

Send Us an Email

Describe briefly what financial help you're looking for. Include any scheduling preferences if relevant.

2

We'll Respond Promptly

Usually within one business day, we'll reply to confirm receipt and suggest times for a free initial consultation.

3

Initial Conversation

We'll have a 20-minute discussion about your situation, answer your questions, and recommend appropriate services.

4

Decide Your Next Step

If you'd like to proceed, we'll schedule your first proper session. If you need time to think, that's completely fine too.

Ready to Start Your Financial Journey?

Send us an email today at

We look forward to hearing from you and learning how we can help.